Valge Klaar assumes the responsibility for protecting customers' privacy. Therefore, we have established a privacy policy, in which we address the collection, use, forwarding, disclosure and storage of customer data. We take due care of ensuring that our activities are in accordance with the laws of the European Union and the Republic of Estonia. In the following paragraphs, we provide a brief overview of our privacy policy.
Personal data are any information relating to you as a natural person either directly or indirectly, which Valge Klaar collects and processes in order to fulfil the contract related to the person, to make contact or fulfil any legal obligations. Personal data collected by Valge Klaar can include your name, personal identification code, address, phone number, postal code and e-mail address.
We may collect personal data on the following occasions:
We may also collect non-personal data, i.e. data that cannot be linked to one specific person. This can include data about the activity or inactivity on our website, which are collected for statistical purposes and to offer our customers a better service. These data are treated as non-personal data in the privacy policy.
We use personal data to send you notifications about your service work, to contact you in relation to your order or inquiry and to notify you of product-related news and campaigns. Among other things, we e-mail you offers that are not published in any other form and are available only via this channel. If you no longer wish to be in our newsletter mailing list to keep up with product news or offers, you can unsubscribe at any time and remove yourself from the list of recipients. We also use the data to send you special announcements with regard to the security information issued by the manufacturer or product recall programmes. We also use the personal data collected to deliver your goods and fulfil any obligations we have with you.
By agreeing with Valge Klaar's Privacy Policy terms and conditions, you agree to us processing your data. You can withdraw your consent at any time by submitting a written application either electronically or physically. Unfortunately, you cannot withdraw your consent retroactively.
In relation to the service provided to you, Valge Klaar also processes personal data via a web environment (service base) managed by a third party, the data storage server of which is located in the European Union. The third party may also be a contractual partner, whose task is to offer a financial service or deliver goods to customers. Valge Klaar stores personal data up to five years from the last order or service work. When storing data, we also follow the requirements of the Accounting Act.
If you wish your data to be erased from our information system, you can submit a respective application in person or contact us at privacy@valgeklaar.ee
With the erasing of your data, you will no longer be eligible for any personal discounts.
If you feel that your personal data rights are violated, please let us know. You also have the right to contact the Data Protection Inspectorate, if necessary. The Data Protection Inspectorate is a state institution whose purpose is to address any requests received in relation to personal data protection or obtaining additional information.
*The data controller is Klaar OÜ, owner of the Valge Klaar brand.